FAQS

Frequently Asked Questions ...

When will my order arrive?

We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10 - 14 working days. This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.

Can i return the order ?

We offer 7-days after delivery hassle-free return for your items.
The item/s must be in original condition. Item/s must not have been used in any way.

How can I track my order?

When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you.

How can I contact you?

To reach our team you can use the 24/7 Live Chat on the website, or email us at info@clickbloom.net

Do you offer any discounts or promotions?

Yes! We frequently run special offers and discounts. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us within 24 hours of placing it, and we’ll do our best to assist you.

Do you offer bulk or wholesale pricing?

Yes, we offer special pricing for bulk orders. If you’re interested in purchasing in large quantities, please contact us at clickbloom.net

How do I apply a promo code during checkout?

Simply enter your promo code in the designated field at checkout. The discount will automatically be applied to your order total.

What payment methods do you accept for sale orders?

We accept a variety of payment methods including major credit cards, PayPal, and other secure options available at checkout.

Is there a limit on the number of items I can purchase during a sale?

Some promotions may have a purchase limit per customer to ensure fairness. The details of any restrictions will be provided in the promotion details.

What if the package I received is damaged or faulty?

We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience.

However, if you have a concern with a faulty or damaged item, please email us at info@clickbloom.net, or you can use the chat in the button of website to chat with us directly,

so we can urgently review the matter and find the best solution for you.

Do sale prices include taxes, or will they be added at checkout?

Sale prices may not include applicable taxes, which will be calculated during the checkout process based on your location.

Are all products included in a sale, or only selected items?

Typically, sales apply to selected items. Please check the promotional details for information on which products are eligible.

Can you tell me about the quality?

The quality is our unique selling point. Our customer all over the world has always appreciated the quality. You can see the reviews about the product in our website and see how the customer talk about the product.

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How much does shipping cost?

FREE our shipping police is t make your purchase process fun and easy as possible

,therefore we has include shipping cost in total price of product.

What shipping methods do you offer?

the shipping process is made very easy .

we will ship your order in the same day you place your order via first class shipping carrier.

And we offer a variety of shipping options, including standard, expedited, and overnight shipping.

Do you offer international shipping?

Yes , we ship worldwide! Please note that international shipping times and fees may vary depending on your location and local customs procedures.

How can I track my order?

Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your order’s progress online.

In case you did not receive this email, please email us at info@clickbloom.net.or use the chat button in our website to reach to our team.

When will my order arrive?

We ship your order in the same day you place the order.

We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10 - 14 working days.

This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.

What should I do if my order is delayed or lost?

If your order does not arrive within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to locate your package or arrange a replacement if needed.

Will I have to pay any duties and taxes on top of my order?

You DONT have to pay for it. The taxes and duties are included in the price.

Can i return the order after i receive it ?

We offer 7 days return policy. If you’re not satisfied with your purchase, you can return the item within 7 days of receiving it, as long as it is unused, in its original packaging, and in resalable condition.

Do I have to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. In such cases, we will cover the return shipping fees.

How long does it take to process a return?

Once we receive your returned item, we will inspect it and process your refund within 7 business days. The refund will be credited to your original payment method.

Can I exchange an item instead of returning it?

Yes! If you want to exchange an item for a different color, size, or model, please contact us at clickbloom.net.

Exchanges are subject to product availability.

What items are not eligible for returns?

Certain items, such as clearance or sale items, customized products, and used or damaged items, may not be eligible for return. Please check our return policy for details.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange a replacement or refund as quickly as possible.

How do I start a return?

To initiate a return, please contact our customer support team at clickbloom.net with your order number and reason for return. We’ll provide you with instructions on how to send the item back.

Can I return an item after the return period has ended?

Unfortunately, we cannot accept returns beyond the 7-day return window. If you have any concerns, please contact our support team for assistance.

Are your mobile accessories safe to use with all phone models?

Yes! Our accessories are designed to be compatible with a wide range of phone models. However, we recommend checking the product description to ensure compatibility with your specific device.

Are your charging cables and adapters certified for safety?

Yes , all our charging accessories meet industry safety standards and certifications such as CE, FCC, and RoHS to ensure safe and efficient charging.

Can your phone cases protect against drops and impacts?

Absolutely! Our cases are designed with shock-absorbing materials to provide protection against accidental drops and impacts. For extra protection, consider our heavy-duty or military-grade cases.

Do wireless chargers or magnetic accessories affect my phone’s battery life?

No, our wireless chargers and magnetic accessories are designed to provide safe and efficient charging without harming your phone’s battery. We recommend using only certified charging products to avoid potential issues.

Are your screen protectors shatterproof?

Our screen protectors are made from high-quality tempered glass, designed to absorb impact and prevent scratches. While they offer strong protection, no screen protector is 100% shatterproof, so handle your device with care.

How can I clean and maintain my accessories safely?

To keep your accessories in top condition, wipe them with a soft, damp cloth.

Avoid using harsh chemicals or excessive moisture, especially for electronic accessories like chargers and earbuds.

Can magnetic phone holders or cases affect my phone’s functionality?

No, our magnetic accessories are designed to be phone-safe and will not interfere with your device’s signal, battery, or performance.

However, some strong magnets may affect wireless charging, so always check product descriptions for compatibility.

Are there any safety precautions I should follow when using your charging products?

Always use the recommended voltage and avoid overcharging your device.

Do not use damaged cables or adapters, and keep charging devices away from extreme heat or moisture.

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